Introduction
This Privacy Policy explains how JanovaPOS (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you use our services, website, and applications. We are committed to safeguarding your privacy and ensuring compliance with applicable data protection regulations.
Information We Collect
- Customer Information: Name, email, phone number, business details, and login credentials when you create an account.
- Transaction & Sales Data: Information related to sales, payments, invoices, and receipts processed through JanovaPOS.
- Device & Technical Data: IP address, browser type, device details, and usage logs for security and performance monitoring.
- Support & Communication: Any details you provide when contacting our support team, such as problem descriptions, screenshots, or attachments.
How We Use Your Information
We use the data we collect to:
- Provide, maintain, and improve JanovaPOS services.
- Authenticate logins and secure user accounts.
- Generate reports and insights for business operations.
- Send important notifications such as updates, invoices, and support messages.
- Comply with legal obligations and prevent fraud.
Sharing & Disclosure
We do not sell your personal information. However, we may share it with:
- Trusted third-party service providers (e.g., cloud hosting, payment processors).
- Regulatory authorities if required by law or legal process.
- Business partners if you opt in to integrations or add-on services.
Data Retention
We retain your information only as long as necessary to deliver our services and meet legal obligations. When no longer needed, your data will be securely deleted or anonymized.
Security
We implement industry-standard security measures, including encryption (HTTPS/TLS), access controls, and monitoring to protect your information from unauthorized access, misuse, or disclosure.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your account and associated data.
- Withdraw consent to marketing communications.
To exercise these rights, please contact us at privacy@janovapos.com.
Children’s Privacy
JanovaPOS is not directed to individuals under the age of 16, and we do not knowingly collect personal data from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly. Continued use of our services means you accept the updated policy.